We’re excited to offer our California grown garden roses to floral designers nationwide at 70% off retail shipping rates. Please read our ordering information here and below before placing your order request. Reading and following our Guidelines for Processing Garden Roses will ensure beautiful blooms for your event!
Prices include garden roses, packaging and priority overnight shipping. Roses are sold in 12 stem bunches. There is a three bunch minimum (36 stems) to fill our small box. If you need less than 3 bunches, please contact us to check availability. Please note there is an $8 fee we must pay to FedEx for Saturday deliveries. For orders over 30 bunches, please contact us for pricing.
Our shipping pricing chart allows you to accurately budget for each of your events. For each size order you will see the total price and the corresponding price per stem (including packaging and overnight shipping).
How to figure out your pricing. Locate your state and corresponding area (A, B, C, D) in the map below. Then refer to the pricing table for total cost of garden roses, including packaging and overnight shipping.
Payment must be made prior to shipping. You may choose to keep a credit card on file with us or we will send you an invoice the week your roses ship to pay online.
We ship garden roses per the following schedule:
Thursday events are shipped Monday.
Friday events are shipped Tuesday.
Saturday events are shipped Wednesday with overflow shipped Thursday.
Sunday events are shipped Thursday.
If you have an event or styled shoot on a Monday or Tuesday, we will ship on the Friday before for Saturday delivery. We recommend you have a floral cooler to store your roses over the weekend.
Per the shipping pricing chart, all orders are shipped via FedEx priority overnight serve. You will receive a tracking number via email the day your roses ship.
Shipping fresh flowers is an art form. Careful handling and time is required to process each stem for shipment. For roses to survive the stress of shipping, they must be chilled and hydrated for 24-36 hours before shipping, so same day orders cannot be accommodated unless we have extra roses in our cooler. After chilling, each bunch is wrapped in a moist towel that has been submerged in cold water and Chrysal RosePro Hydration. Bunches are then wrapped in wax and kraft paper. Along with your roses, we provide packets of Chrysal RosePro Hydration so you can properly hydrate your roses upon arrival. All shipments have ice packs, padding, and a heat reflective box liner that keeps the roses chilled during transit.
Please note we leave the outermost petals on each stem to help protect the inner petals during shipping. Sometimes these petals are ripped, bruised or crinkled during processing or shipping. Simply remove the outer petals if they’re damaged and your roses will be perfect. Fortunately most garden roses have many petals, so removing any outer damaged petals will not change the look of your roses.
Time is of the essence when working with garden roses that have been shipped and out of water, so please read these guidelines carefully to ensure the health of your roses. We only ship priority overnight so our roses spend the least amount of time out of water as possible. Download our recommended Guidelines for Processing Garden Roses.
- Open your box immediately upon arrival. Do not let it sit for hours before opening.
- Unwrap all bunches and immediately place into fresh outdoor water. Do not use softened water. Do not trim stems yet. They were just trimmed 24 hours prior, so they are fine to go straight into water.
- Add the Chrysal Rose Pro we’ve provided or any flower food of your choice.
- Allow roses to hydrate for at least 2 hours before processing stems. Ideally they need to go into a cooler, but any dark, cool place should be sufficient. Do not process stems until the roses have perked up.
- Once your roses have perked up, process them by trimming 1/4″ at a 45° angle. Remove the guard petals we left on if they are bruised. You may remove thorns, but doing so can shorten vase life. If you choose to remove thorns, a sharp blade is the best way to do so without damaging the stem. Return roses to fresh water immediately. Fill the bucket as high as possible and avoid letting foliage be below the water line.
Storing Garden Roses
When not designing with your roses, they should be stored in a floral cooler. If you do not have a cooler, they must be stored in the coolest and darkest spot in your studio away from direct sunlight and wind. Any amount of time garden roses spend outside a cooler is time they will continue to open. We do not recommend leaving them out of a cooler overnight. A refrigerator that you store food in is not a substitute for a floral cooler. Fruit emits ethylene gas that will shorten the life of your roses if you store them in a refrigerator with food.
Refunds for Late and Damaged Roses
All shipments are “ship at your own risk”. We cannot issue refunds for late or damaged roses unless the shipping carrier pays our claim for late/damaged product. We insure each shipment for the value of the roses plus our labor/materials. If the carrier fails to deliver roses on time and/or in good shape we will file a claim for the insured value of the shipment. Claims take up to 3 months to be evaluated by the carriers and paid. If the carrier pays the claim, we will forward a refund to the buyer. If the carrier denies the claim, there will be no refund. If your roses are more than 2 hours late, we will issue a refund on the shipping charges for your roses.